Measurement and Analysis of Tourism Website User Experience Using Usability Techniques
نویسندگان
چکیده
A tourist destination is a geographical area within one or more administrative areas in which there are attractions, public facilities, tourism accessibility, and communities that interrelated complement the realization of tourism. website form communication media can provide certain information, be accessed by many people anytime anywhere. The Regional Government (pemda) Pekanbaru City has provided information services destinations activities on website. Based results preliminary observations made government, it was found not up to date, were still objects had been published, so delivery process optimal ineffective. effectiveness using must pay attention usability its use. Usability quality level system easy learn, use, encourages users use as tool completing tasks. measured based user experience when interacting with operated himself. measurement this carried out System Scale (SUS) tool. SUS, score 65.87 obtained, where 10 statement items declared valid reliable. obtained shows terms satisfaction, stated included Marginal High category, predicate D adjective range Ok. This user's subjective assessment illustrates government's less effective, efficient, satisfying for users.
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ژورنال
عنوان ژورنال: Journal of Applied Engineering and Technological Science
سال: 2022
ISSN: ['2715-6079', '2715-6087']
DOI: https://doi.org/10.37385/jaets.v4i1.1343